Uvio Business Terms of Service

1. General Provisions

1.1. These Uvio Business Terms of Service govern Uvio's provision of, and the company's use of, access to the Uvio platform, the company dashboard, integration APIs, and related business functions for publishing content, sending communications, managing events, using analytics, configuring geozones, handling plans and quotas, and using other Uvio business tools.

1.2. These Terms form a standard-form business agreement. The company accepts them as a whole unless Uvio and the company agree otherwise in a separate written agreement.

1.3. These Terms apply together with the Uvio Business Privacy Policy, the Uvio Business Sign In With Uvio Rules, the Uvio Business Data Processing Terms, the Uvio Business Advertising Policy, and, where relevant, the Uvio Visitor Data Policy and Cookie Notice.

1.4. These Terms do not replace separate consents, notices, or other documents that applicable law requires to be obtained or presented separately from contractual terms.

2. Provider Information and Contacts

The personal data controller and the person providing services under the name "Uvio" is an individual entrepreneur Sultanbekov Artur Timerhanovich.

INN (Tax ID): 021101196690.

OGRNIP (Registration No.): 318028000111955.

Privacy inquiries: privacy@uvio.chat.

Legal inquiries: legal@uvio.chat.

3. Acceptance of the Terms and Electronic Actions

3.1. The company accepts these Terms by actions in Uvio interfaces, including checking required boxes during registration, clicking a registration completion button, confirming the current version of required documents, signing into the company dashboard, creating a company account, generating or using an integration key, or continuing to use business functions after Uvio has lawfully presented an updated document set.

3.2. The person accepting these Terms on behalf of the company confirms that the person has the authority needed to act for the relevant legal entity, sole proprietor, or other business user.

3.3. Unless mandatory law requires otherwise, the parties agree that actions performed after one-time-code authentication, an authenticated web session, API-key use, or another Uvio identification method may be used as evidence of the company's electronic intent.

4. Subject Matter and Purpose of the Platform

4.1. Uvio provides the company with a technical platform for interacting with individuals who use Uvio, including publishing messages, offers, events, and other content, delivering notifications, configuring communication scenarios, accessing analytics, managing the company team, and using other functions available under the current plan and product configuration.

4.2. Uvio is not the company's employer, agent, distributor, payment agent, reseller, or representative and does not assume the company's obligations to its customers, visitors, subscribers, counterparties, or public authorities unless a separate written agreement or mandatory law expressly provides otherwise.

4.3. Uvio does not guarantee that the company will achieve a particular commercial result, number of subscribers, amount of sales, reach, conversion rate, click-through rate, attendance, or revenue.

5. Company Registration and Company Information

5.1. To obtain access to Uvio, the company must follow the registration process provided by the platform and provide accurate, current, and complete information about itself and its representatives.

5.2. Uvio may request additional information or documents reasonably needed for registration, authority checks, abuse prevention, compliance, paid-feature activation, scenario-specific onboarding, or dispute handling.

5.3. The company must update information that becomes inaccurate or outdated without unreasonable delay, including its name, website, contact details, representative details, payment details, and any information needed for advertising or regulatory compliance.

5.4. The company's public identifier, public page path, and other technical labels within Uvio may be reserved, generated, changed, or rejected by Uvio for platform rules, technical compatibility, protection of third-party rights, or prevention of confusingly similar identifiers.

6. Company Account, Team, and Access Roles

6.1. The company uses Uvio through a company account and through accounts of its representatives, employees, contractors, and other authorized persons to whom the company grants access to the company dashboard or related functions.

6.2. The company decides which persons receive access, what level of authority they receive, and what actions they are allowed to perform, unless a limit follows from the product model or a separate agreement.

6.3. Actions performed with the company's credentials, one-time codes, sessions, access keys, or other identifiers are treated as actions of the company unless and until the company proves otherwise and notifies Uvio of compromise or loss of control without unreasonable delay.

6.4. The company must revoke access promptly for persons who are no longer authorized, discontinue insecure shared credentials, and follow the principle of least necessary access for employees and contractors.

7. Available Business Functions

7.1. Depending on the company's plan, status, add-ons, technical configuration, and the current stage of product development, Uvio may provide the company with functions such as:

• access to the company dashboard;
• sending notifications and tracking their status;
• publishing posts, events, media files, and other content;
• managing public company and event pages;
• working with subscribers and aggregated interaction statistics;
• managing the company team and access roles;
• connecting to and using integration APIs;
• using plans, quotas, add-on packages, and payment scenarios;
• using geozones and other scenarios that depend on user settings and device permissions.

7.2. The presence of a feature in the interface does not mean that Uvio must support that feature forever or in an unchanged form. Uvio may develop, limit, replace, merge, or discontinue particular functions subject to applicable law and already assumed contractual obligations.

8. Company Content and Publication

8.1. Through Uvio, the company may publish messages, posts, events, images, video, text, logos, offers, product or service information, and other materials that the platform functionality allows.

8.2. The company is fully responsible for the legality, accuracy, relevance, and completeness of its materials, for having the rights needed to use them, and for complying with sector-specific rules applicable to the relevant products, services, and communications.

8.3. The company represents that its materials do not infringe intellectual property rights, image rights, personality rights, consumer rights, advertising laws, privacy laws, or other third-party rights.

8.4. If company pages, event pages, links, or materials are publicly accessible without authentication, the company understands that such materials may be indexed by search engines, cached by browsers and technical services, and made available to the public within the functionality of Uvio and the open internet.

9. Communications With Users and Company Obligations

9.1. The company must use Uvio only for lawful, fair, and transparent communications and only for purposes for which the company has the rights and legal basis required by applicable law.

9.2. The company must determine whether a particular message is advertising, informational content, an event notice, a transactional message, an invitation, a special offer, or another communication type, and must comply with the legal requirements applicable to that type of communication.

9.3. The company must respect user subscription status, communication limits, opt-out choices, notification settings, device-level restrictions, and any other user controls available within Uvio.

9.4. The company must not use Uvio for spam, intrusive communications, hidden advertising, circumvention of opt-outs, manipulative consent practices, prohibited content, or other abuse.

9.5. If a particular communication requires prior consent or another separate legal basis, the company must ensure that such basis exists and, at Uvio's request, provide reasonable confirmation of it.

10. Sign In With Uvio Scenario

10.1. If the company uses a Sign In With Uvio flow on its own site or app through a one-time-code scenario, the Uvio Business Sign In With Uvio Rules apply in addition to these Terms.

10.2. Before a user enters a one-time code, the company must clearly disclose what data it will receive, for what purposes it will use that data, and any other material consequences of the sign-in or registration flow.

10.3. The company must not use data received through that scenario beyond the disclosed purposes unless it has a separate lawful basis under applicable law.

10.4. If the product logic for a particular flow includes automatic creation or reactivation of a user's subscription to the company after successful code verification, the company must disclose that result clearly and in advance.

11. Geozones, Events, and Location-Dependent Scenarios

11.1. If Uvio provides the company with geozones or related features, the company may use those functions only within the platform limits, plan rules, and settings available in Uvio interfaces.

11.2. Geozones made available through the platform are not treated as the company's exclusive property solely because the company has subscribed to or used a particular zone in its communication logic.

11.3. Delivery of events, offers, and other materials tied to geozones or a user's location depends on device permissions, user settings, connectivity, operating-system behavior, and other factors outside Uvio's full control.

11.4. The company must take into account that location-based promotional and advertising scenarios may require not only technical availability, but also separate compliance with privacy, direct marketing, and advertising rules.

12. Plans, Quotas, and Payments

12.1. The scope of functions, limits, and resources available to the company depends on the current plan, company tier, add-on packages, payment status, and other parameters shown in Uvio interfaces or agreed separately.

12.2. Uvio may set and change quotas, operation limits, storage limits, publication limits, geozone limits, API limits, and other technical restrictions unless a separate written agreement provides otherwise.

12.3. When quotas are exhausted, limits are exceeded, payment is overdue, a paid period expires, the current plan does not cover the requested feature, or another technical or contractual reason applies, Uvio may refuse an operation, limit some functions, or invite the company to change plans or purchase an add-on.

12.4. If the company uses paid features, paid plans, renewals, or add-on packages, the price, billing period, renewal terms, cancellation terms, refund conditions, and other material payment terms are disclosed before payment through a Uvio interface, invoice, addendum, or another appropriate commercial channel.

12.5. Uvio may use external payment providers for particular billing scenarios. In those cases, some payment and transaction data is processed by the relevant provider under its own terms and privacy documents. Uvio does not need to store the full set of the company's payment credentials if those credentials are handled on the provider's side.

13. Security, Access Keys, and Technical Protection

13.1. The company must keep its access keys, one-time codes, tokens, passwords, session data, integration secrets, and other means of access to Uvio confidential and secure.

13.2. The company must not share access means with an indefinite group of persons, publish them openly, embed them in publicly distributed client applications without proper protection, or otherwise create an unreasonable risk of unauthorized use.

13.3. The company must notify Uvio immediately if it knows or suspects that an access key has been compromised, an account has been used without authorization, data has leaked, control over an integration environment has been lost, or another incident may affect Uvio, Uvio users, or other companies.

13.4. For security reasons, Uvio may limit, rotate, revoke, reissue, or temporarily block access keys and may limit particular API calls where necessary for security, incident response, abuse prevention, or compliance.

14. Prohibited Use of the Platform

14.1. The company must not:

• use Uvio for unlawful activity, circumvention of legal obligations, fraud, or concealment of required information;
• distribute spam, malware, prohibited content, false information, or materials that infringe third-party rights;
• circumvent quotas, limits, technical restrictions, security measures, authentication flows, or plan rules;
• attempt to extract data about users, companies, or other persons outside the scenarios allowed by the interface, documentation, or law;
• use automated means to overload Uvio infrastructure, perform mass guessing, scrape hidden information, or engage in similar bad-faith conduct;
• use Uvio branding, interfaces, or user trust in a way that misleads users or third parties about the role of Uvio and the role of the company.

15. Uvio's Rights to Moderate, Restrict, and Block

15.1. Uvio may review company materials, campaign settings, company information, interface disclosures, and other elements of platform use for compliance with these Terms, other applicable Uvio documents, and applicable law.

15.2. Uvio may refuse publication, reject, stop, limit visibility of, archive, remove, or otherwise restrict company material where Uvio reasonably believes that the material violates law, third-party rights, platform rules, sector-specific restrictions, advertising rules, or creates an unacceptable risk for users or Uvio.

15.3. Uvio may limit, suspend, or terminate the company's access to the company dashboard, APIs, individual access keys, plan-based functions, geozones, analytics, payment scenarios, or the platform as a whole if the company violates these Terms, fails a required check, withholds required information, engages in abuse, or creates a security risk.

15.4. If a violation can be cured, Uvio may, but does not have to, give the company time to fix it. In situations involving security, user harm, unlawful advertising, access compromise, a public-authority requirement, or an obvious serious violation, Uvio may act immediately.

16. Intellectual Property and License for Company Materials

16.1. All intellectual property rights in the Uvio platform, software, databases, interface design, branding elements, documentation, and other Uvio materials belong to Uvio or are used by Uvio on a lawful basis.

16.2. Acceptance of these Terms does not transfer any intellectual property rights in Uvio to the company beyond the limited right to use the platform within the scope of these Terms and the available functionality.

16.3. By uploading or publishing materials in Uvio, the company grants Uvio a non-exclusive license to store, reproduce, format, adapt in a technically necessary way, display, communicate to the public, and otherwise use those materials solely for operating the platform, displaying public pages, delivering materials to users, moderating content, creating backups, protecting Uvio's rights, and complying with law.

17. Service Availability and Liability

17.1. Uvio seeks to keep the platform operational but does not guarantee uninterrupted, error-free, or fully compatible operation in every scenario, device, browser, network, operating system, or external integration.

17.2. Message delivery, location-based scenarios, analytics accuracy, external calendar availability, public-page operation, and other functions may be affected by mobile carriers, app stores, payment providers, notification services, cloud providers, and other third-party services outside Uvio's reasonable control.

17.3. The company remains responsible for its own materials, actions of its representatives, legality of its communications, legal basis for data processing on its side, and legality of the goods, services, promotions, and offers it promotes using Uvio.

17.4. To the maximum extent allowed by applicable law, Uvio is not liable for the company's lost profits, lost revenue, lost expected audience, marketing outcome, reputational effects caused by the company's own materials, or losses resulting from inaccurate data supplied by the company.

18. Term, Changes, and Disputes

18.1. These Terms apply from the moment the company accepts them and continue until the company stops using Uvio, unless a provision of these Terms or a separate agreement provides for a different duration.

18.2. Uvio may update these Terms when required by changes in law, the service model, pricing, technical architecture, feature set, authentication methods, security rules, payment scenarios, or other material platform parameters.

18.3. The current version of these Terms is published in Uvio's legal documents section. If continued use of Uvio requires renewed acceptance of an updated document set, Uvio may temporarily limit access to relevant functions until an authorized representative confirms the updated version.

18.4. These Terms are governed by applicable law and any separate written agreement between Uvio and the company. Mandatory rules that cannot be excluded by contract remain unaffected.